The customer intelligence platform for teams that need to act faster.
SignalNXA brings SignalAI Analyze, SignalAI Advisor, SignalAI Watch, Action Center, Google Business Profile, automations, reporting, risk scoring, and multi-location intelligence into one enterprise workflow.
SignalNXA Executive Overview
Reviews, messages, surveys, and location signals
Reputation
92
+6%
Risk score
18
-9%
Critical alerts
3
-2
Customer sentiment trend and review health
1-star Google review
Critical
Response draft ready
Pending
Location risk spike
High
One operating system for customer feedback
SignalNXA turns unstructured customer signals into structured intelligence, action plans, and executive visibility.
SignalAI Analyze
Classifies sentiment, topic, urgency, intent, location, and risk across reviews, messages, surveys, and feedback.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
SignalAI Advisor
Turns customer intelligence into recommended responses, coaching opportunities, and next-best actions.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
SignalAI Watch
Monitors risk signals, complaint patterns, and changes in customer experience so teams can intervene earlier.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
SignalAI Action Center
Prioritizes work by severity, customer impact, owner, location, and due date so leaders know what needs attention.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
Google Business Profile integration
Uses authorized customer connections and official Google APIs to sync reviews, locations, replies, and alerts.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
Executive reporting
Summarizes reputation trends, customer risk, response health, location performance, and recommended improvements.
Signal detected
Step 1SignalNXA identifies customer sentiment, urgency, source, and location.
Recommended action
Step 2SignalAI recommends a response path and operational next step.
Owner assigned
Step 3The work item is routed to the right person with priority context.
See SignalNXA in action.
Explore the live demo and see how SignalNXA turns customer feedback into prioritized business intelligence.